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IT Ops · Property Finder Egypt

IT Support Engineer

Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.

Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.

Role Summary:
The role involves providing technical support to employees, troubleshooting IT issues, maintaining video conferencing systems and meeting room equipment, and ensuring smooth day-to-day IT operations.

Key Responsibilities:

  • Install, configure, and troubleshoot computer hardware, software, operating systems, networks, printers, and scanners.

  • Install, configure, and maintain audio-visual equipment, including mixers, microphones, speakers, and video conferencing systems.

  • Monitor and maintain IT systems and network performance to ensure reliable operations.

  • Provide technical support on-site, remotely, and over the phone, ensuring issues are resolved efficiently.

  • Manage user accounts, support new employee setups, and test new technologies.

  • Provide technical guidance and training to employees on IT systems, tools, and technical issues.

Desired Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.

  • 2 to 4 years of experience in technical support or a similar role.

  • Strong expertise in diagnosing and troubleshooting hardware, software, and network issues.

  • Excellent communication skills, with the ability to explain complex technical concepts to non-technical users.

  • Experience with support ticketing systems and remote support tools.

  • Relevant certifications (e.g., CompTIA, Cisco, Network+) are preferred.

  • Languages: Very Good command of English (oral/written).

Our promise to talent

At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.

Property Finder Guiding Principles

  1. Think Future First

  2. Data Beats Opinions, Speed Beats Perfection

  3. Optimise for Impact

  4. Act Like An Owner

  5. The Biggest Risk is Taking no Risk at All

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Department
IT Ops
Role
IT Ops
Location
Property Finder Egypt
IT Ops · Property Finder Egypt

IT Support Engineer

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