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Sales · Property Finder UAE

Inside Sales Representative (Abu Dhabi) ( Pipeline)

 

Reports To
Team Manager

Summary
The Inside Sales Representative (ISR) will be responsible for managing existing B2B customers, understanding their needs, and ensuring a smooth sales process that delivers renewal value and retention rates. The ISR will provide an exceptional customer experience through consistent, impactful engagement with our customers; promptly addressing and resolving concerns to maintain client satisfaction while proactively providing data-led insights and advice to ensure our clients success in using our platform. Identify and capitalize on upselling and cross-selling opportunities to foster customer engagement, growth and revenue generation. To be successful as an inside sales representative you should be able to build instant rapport and strong customer relationships. A top inside sales representative should also be competitive and a good listener.
 
Key Responsibilities
  • Communicate and conduct regular business reviews with existing customers via phone and Zoom
  • Leveraging internal data tools to drive performance optimization
  • Coaching and training existing clients while onboarding new clients
  • Understanding existing customers' needs and identifying upsell and growth opportunities
  • Executing Renewals on time and with quality
  • Forecasting accurately, closing sales and achieving sales targets
  • Learning, presenting and demonstrating various products
  • Staying informed about competing products and services
The Person
Desired Qualifications
  • 2-3 years of previous experience in a sales account management or renewal focused inside sales position within a SaaS, marketplace or subscription based business
  • Experience managing a base of existing B2B customers through the full renewal and growth cycle while while forecasting accurately and consistently achieving renewal and growth sales targets
  • Strong listening and sales skills including needs analysis, financial negotiation skills, objection handling, problem solving, etc.
  • Ability to multi-task, prioritize, and manage time effectively while delivering exceptional customer service
  • Excellent communication skills, both verbal and written including excellent phone and meeting management skills.
Other Capabilities
  • Bachelor’s Degree in business, marketing, science or related fields
  • Proficiency in Microsoft Office or Google Workspace, Slack, and CRM software such as Salesforce.com
  • Fluent level of verbal and written English required with Arabic, Urdu, Chinese or Russian a plus
Department
Sales
Role
Emerald
Locations
Property Finder UAE
Sales · Property Finder UAE

Inside Sales Representative (Abu Dhabi) ( Pipeline)

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